We were made comfortable and informed well almost the whole process by Dr Aviva Pinto. Nova assigned us a clinical counsellor Mrs Radhika. She is very approachable and became our go to person for all the quires and concerns. Staff at Reception, Nurses and rest of the staff are very helpful and kind, Doctors were available even at odd hours to resolve our quires.

Staff at Nova are very professional and deal with people with greater sensitivity. Doctors are approachable and no nonsense. Nova is always clean and quieter than most of the hospitals we visited. Wait period for the doctor's visit is lesser.